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Our Company

Established to ensure seamless processing of your back office activities
FOUNDERS

Who We Are

Nadeesha Jayatillake

CPA (Aust), CGMA (UK)

Nadeesha has over 15 years of experience in the Accounting & Finance sector. She has valuable knowledge of the manufacturing & packaging industry and KPI improvement projects from her tenure at VISY Packaging in Melbourne. She has also worked as a Financial Analyst at KPMG Sri Lanka, where her exposure has been in due diligence, valuations for mergers, and risk analysis. Nadeesha is a CPA and a member of the Chartered Institute of Management Accountants (CIMA-UK). Furthermore, she holds a Bachelor of Commerce degree (majoring in Accounting and Finance) from Deakin University, Australia.

Madura Pinto

BCom (Aust.)

Pinto holds over 15 years of experience in the Finance industry and is also a specialised industry leader in the field of Aquaculture. Having previously worked with industry leaders Mobil and ASSA ABLOY, Pinto is a skilled professional with a unique skill set. His expertise includes analysing both broader and detail-oriented business performances and the ability to interpret situations and implement new processes and structures so as to achieve organisational goals. Pinto holds a Bachelor of Commerce degree (majoring in Economics, Finance & Accounting) from Deakin University, Australia.

Hasitha Jayasinghe

LLB (Hons.) (UK), BCom (Aust.)

With over 15 years of experience in the Banking & Finance sector, Hasitha has served a majority of those years with the Commonwealth Bank of Australia, primarily attached to its Business Lending Services. In Sri Lanka, his experience includes high-profile banks such as HSBC and Pan Asia Banking Corporation. Hasitha brings to the table expertise in linear management & efficiency optimization methods, as well as real-estate management, expertise in the hospitality industry, and call centre operations management. Hasitha holds a Bachelor of Commerce degree (majoring in Accounting & Finance) from Deakin University in Australia and a Bachelor of Laws (LLB) from the University of London.

How We Operate

At The Global BPO, we make ourselves available to our clients at all times, ensuring that working with our team is no different to working with an experienced team sitting in your own office.

  • We work with a range of software platforms – which means you do not have to change your system – we will adapt to yours.
  • You can jump on a call with your team lead at our office at any time.
  • Login from anywhere through a secure encrypted server and collaborate with The Global BPO staff from Sri Lanka.
  • Clients’ servers will always be set up in their respective countries. Therefore, no data will be stored offshore.

Our Values

  • Integrity
  • Accountability
  • Equality
  • Effective Communication
  • Commitment to customer satisfaction
  • Growth

Why Us?

The Global BPO understands the many challenges of navigating an increasingly competitive industry space alongside budgetary, talent, and time constraints. As dedicated associates in the growth of your business, our objective is to build long-lasting partnerships.

As a valuable vendor-partner, we secure a deeper understanding of business goals and provide customized services to suit your specific requirements.

UNPARALLELED EXPERIENCE

Our management partners bring to the table over 15 years of individual industry experience, each with their own portfolio of sector-specific (both private and multinational company) knowledge. Having seen through multiple company transformation journeys, each member of our team is well-positioned to offer practical solutions to help your company improve that operational gap.

DEEP UNDERSTANDING OF LOCAL CONTEXT AND PRACTICES

We are well-versed with Australia’s unique corporate dynamic (including local legislation and ethics, compliance, and cultural knowledge) whilst being armed with the expertise to ensure the implementation of global best practices.

ROUND-THE-CLOCK SUPPORT

To us, continuous engagement with our clients is key. Our highly-skilled customer support and relationship management teams are accessible around the clock to provide prompt and practical solutions for any query.

HIGHLY-SKILLED STAFF

Where expertise in niche services is required, we tap into our pool of specialist staff, making them available to your company via the full breadth of solutions we provide.

SECURITY & PROTECTION OF YOUR DATA

We understand your concerns with outsourcing when it comes to the protection of your data. As a reliable vendor, we stringently follow international data security and compliance protocols, ensuring that your data is always protected.

Vision

To be a globally recognized and a dynamic professional service provider.  

Mission

To build a sustainable business growth by investing and implementing on our business strategies, creating a global footprint.

To be a customer centric service provider, delivering innovative solutions, leading to client success and growth

To invest in people development and have a systematic recruitment and training process which will recognize and enhance our diverse human capital.

Learn More...

Don't hesitate to contact us.

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The Global BPO uses industry best practices to promote cross-cultural work environments, maintain high occupational health and safety standards, protect customer data, and reach maximum customer satisfaction.

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